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ACCESS LYNX 

ACCESS LYNX is a shared ride paratransit, door-to-door transportation van service provided by MV Transportation under the supervision of LYNX. The program is for eligible individuals who aren't able to use our regular bus service (also called "fixed route") because of a disability. Currently, the program provides more than 1,900 scheduled passenger trips per day, using a variety of vehicles specially equipped for individuals with various disabilities.

Change In Fare Collection Policy

Transportation Disadvantaged Service Plan

Our Carrier

MV Transportation not only provides the drivers and vehicles, but their staff also handles reservation requests, scheduling and dispatch of all trips. They also verify information for the requesting customer and coordinate the rides within our tri-county area of Orange, Osceola and Seminole counties.

The company is responsible for providing vehicles that meet the safety requirements of the ACCESS LYNX program as well as drivers that are properly trained to meet the needs of our customers. MV Transportation has provided safe, reliable and professional transportation services for public and government agencies for more than 25 years and is highly recommended by many other transportation authorities for which it provides services to.

Hours of Operation

Reservations can be made between 8 a.m. and 4 p.m., seven days a week. To check on your trip or to cancel a trip, Customer Service and Transportation Services are available 24 hours a day, seven days a week. If possible, the best time to make trip requests or travel is between 10 a.m. and 2 p.m.

To reach the ACCESS LYNX Call Center:

Telephone: 407-423-TRIP (8747)
Toll-Free Long Distance: 1-800-556-TRIP (8747)
TDD: 407-423-0787
Fax: 407-849-6759 or 407-423-3182

Fares

ADA eligible customers with both the trip origin and destination within 3/4 mile of a fixed route bus alignment is $4. 
Premium service - ADA eligible customers where either the trip origin or destination or both are outside of 3/4 mile of a fixed route bus alignment is $7. 
 
Medicaid Non-Emergency Transportation Program
 
Medicaid Exempt - Medicaid eligible customers traveling to/from a Medicaid compensable service who (1) resides in a skilled nursing facility, (2) is under 21 years of age, or (3) is traveling related to a pregnancy is $0. 
Medicaid - all other Medicaid eligible customers traveling to/from a Medicaid compensable service is $1.
  
Transportation Disadvantaged (TD) Program
 
TD eligible with a direct trip distance of 0 to 4.99 miles is $2.50 
TD eligible with a direct trip distance of 5 to 9.99 miles is $3.50 
TD eligible with a direct trip distance of 10 or more miles is $4.50

Visitors Welcome