Contact Us
LYNX employees are proud to provide top notch customer service to passengers and the general public. Please dial: 407-841-2279 and follow the prompts to connect yourself to the specific department or person able to handle your inquiry.
To reach Customer Service, please dial: 407-841-LYNX (5969). Customer Service is available to assist with general LYNX questions, our routes, bus times or bus stops.
For TDD Hearing Impaired, you may dial the Florida Relay number 7-1-1 for assistance with general LYNX questions, our routes, bus times or bus stops.
LYNX administrative offices are located at:
LYNX Central Station
455 N. Garland Ave.
Orlando, Fla. 32801
Call Center Hours of Operation:
Monday-Friday 8 a.m.-8 p.m.; Saturday and Sunday 8 a.m.-6 p.m.
LCS Terminal Window Hours of Operation:
Monday-Friday 6 a.m.-7 p.m.; Saturday and Sunday 8 a.m.-5:30 p.m.
LCS Lost and Found*
Monday-Friday 8 a.m.-5 p.m.
LYNX IDs are issued 8:30 a.m.-4:30 p.m. and every 3rd Saturday of the month
9:00 a.m.-1:00 p.m.
LYNX Operations Center
2500 LYNX Lane
Orlando, Fla. 32804
LYNX Risk Management Department
Monday-Friday 8 a.m.-5 p.m.
To contact the Risk Management Department or file a claim, please email all relevant information to LYNXReports@golynx.com.
LYNX Observed Holidays
LYNX buses operate every day of the year. Routes that offer Sunday service also provide a mirroring holiday schedule on:
- New Year's Day
- Memorial Day
- Juneteenth
- Independence Day
- Labor Day
- Thanksgiving Day
- Christmas Day
Related Links
Reasonable Accommodation Request
Public Records
Media Relations
Advertising
Customer Service Form
LYNX values your feedback. Please take a moment to use our Customer Comment form to provide commendations, concerns or suggestions.