Customer Service

LYNX employees are proud to provide top notch customer service to passengers and the general public. Please dial: 407-841-2279 and follow the prompts to connect yourself to the specific department or person able to handle your inquiry.

To reach Customer Service, please dial: 407-841-LYNX (5969). Customer Service is available to assist with general LYNX questions, our routes, bus times or bus stops. 

For TDD Hearing Impaired, you may dial the Florida Relay number 7-1-1 for assistance with general LYNX questions, our routes, bus times or bus stops.

Call Center

Hours of Operation: Monday-Friday 8 a.m.-8 p.m.
Saturday and Sunday 8 a.m.-6 p.m.
Phone Number: 407-841-LYNX (5969)

LCS Terminal Window

Hours of Operation: Monday-Friday 6 a.m.-7 p.m.
Saturday and Sunday 8 a.m.-5:30 p.m.

LCS Lost and Found*

Monday-Friday 8 a.m.-5 p.m.
*LYNX IDs are issued 8:30 a.m.-4:30 p.m.

LYNX buses operate every day of the year. Routes that offer Sunday service also provide a mirroring holiday schedule on New Year's Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day and Christmas Day.

The 407-841-LYNX number also will connect you to various departments within LYNX. Please listen carefully to all options before choosing the appropriate number to answer your question.

Please navigate the form below and we will assist you. Depending on the volume of inquiries we may need some extra time to prepare a reply. Thank you for your cooperation and patience. If you would prefer to contact us by phone, please feel free to contact us at (407) 841-LYNX.